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How Was Ordering A New Casita?


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#1 Lane&Bette

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Posted 12 March 2019 - 04:04 PM

We hope to be ordering a new Casita before the end of April. We have a date set with a local owner to tour his trailer next week. (Casita sent us his info) I am curious how people felt about the whole ordering process? Easy to do? Suggestions on preparing? Did the keep you updated as to the build process? When you went for pick-up was it pretty easy?  Thanks!



#2 cottons

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Posted 12 March 2019 - 05:04 PM

I had no problems in 2014.Get what you want and don't worry about it,  



#3 Joe Romas

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Posted 13 March 2019 - 03:18 AM

I bought mine used and was fortunate that in what I found had all the options I wanted.

That said in the past there have been more than a few that were on the fence about getting this or that opton.

And used buyers seem to be asking questions like "how hard is it to install a furnace or where do you get the awning brackets?"

 

So as "cottons" says get what you want and don't worry about it.


Edited by Joe Romas, 13 March 2019 - 03:19 AM.

Joe and Mary Romas
Columbus, OH
1999 Casita 17' SD
2017 GMC Seirra


#4 Fireballsocal

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Posted 13 March 2019 - 03:15 PM

I just picked mine up in Rice last Friday. The ordering process was easy. In my case, I made small changes within the first few days of the process. The salesman, Jonathan, was patient and accommodating. I wasn't kept in the loop with regards to build progress because I was able to purchase a trailer that was already on the assembly line and in process. I emailed back and forth several times concerning payment info, request for a hitch, etc. and my emails were returned within the day.

 

  My only negative experience was setting a certain day and time for pickup, and the salesman making a mistake and putting it down for 10 days later. The trailer wasn't ready when I arrived at Rice and I waited for about 4 hours. I took possession of the trailer and boogied home.  


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1996 17' LD Sold.
1996 Lance 11'4 truck camper. Sold

1999 Hi-lo 22' Towlight. Sold.

2009 Lance 1880 travel trailer. Sold.
2019 17' Freedom Dlx. On the assembly line.


#5 friz

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Posted 19 March 2019 - 11:15 AM

Before you boogie home, spend 1 night in the area to make sure all defects and adjustments are right.  Waste as much of the service tech's time as you can, you may miss something if you hurry at the pick up.

 

We went to American RV, got one tank filled.  All was well.  There's a COE park west of town if you have to save money.  My only complaint was having to wait so long to get the Casita. 4 months of not being able to camp out.


Edited by friz, 19 March 2019 - 11:17 AM.


#6 schatzie

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Posted 19 March 2019 - 12:15 PM

Bought our 2009 17SD new from Casita factory.  Ordering, deposit, and pickup all went smoothly.  I would definitely recommend the A/C, furnace, vynal flooring, and awning.  Not only will you most likely use all of these, but it greatly helps if and when you plan on selling it.  I would also highly recommend the sway bar.  We have had zero problems in our ten years of ownership and the staff at Casita has always treated us as family.  They are a great business to deal with.  I wish new car and truck dealerships were as easy to deal with as the folks at Casita. 


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Bob & Ginny Schattschneider
South Milwaukee, WI.
2009 Casita 17' SD
2004 Ford F-150 FX4

#7 brsedwebt

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Posted 19 March 2019 - 04:27 PM

Ordered a new 17' ID in 2015 - Easy and fair. I would do it again if needed. Pick your options carefully - I would skip the cable ready, antenna, furnace, TV & microwave. Get vinyl & high rise axle. Install your own TV by having Casita install their TV mount for $20. You get a much bigger/better TV with DVD player combo for $125 at BestBuy and it has 12V too! Get the small $50 microwave from WalMart and it gives you WAY more room in the cabinet. Get a TriQuest HDTV non-powered TV antenna for $10 from BigLots - works great and only .5 inch tall and 12 inches square. 


Cozy-Casa    Visualize whirled peas


#8 clairemr1

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Posted 19 March 2019 - 05:26 PM

i have to disagree regarding the furnace. GET THE FURNACE! it's incredibly comfortable, reliable, safe. i've enjoyed/used mine immensely. i even use it when i have electric hookups in extremely cold weather when my area electric heater just can't keep up. i would never buy another rv without a propane furnace.


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#9 Dutchman

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Posted 19 March 2019 - 06:54 PM

I agree on GET THE FURNACE.  Nothing more pleasant as a quick shot of warm air before getting up on a cold morning.  Also the vinyl floor - I raised a glass of wine on my first overnight after picking up my new Casita.  Clumsy, I dropped the mostly full glass on the floor.  Would have been a disaster with the new carpet, but merely a mop-up with the vinyl.  Also, high axle and 15"wheels, allows for more load capability and thus safety.

My experience with Casita personnel when picking up my 17SD in March, 2003, was excellent.  Very helpful all around. 

 

Dutchman


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Edouard Trautwein, #1372  

'03 17SD "Pura Vida"
'99 Toyota 4Runner, 3.4L V6 -

 

Casita living - Luxury on two wheels.

HOME IS WHERE I PARK IT !   


#10 Meadowlark

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Posted 20 March 2019 - 02:07 PM

Ditto...get the furnace. One, even in the desert, it gets cold at night. I see you're in NH. I've never been there, but I bet it gets cold at night, even in high summer.

I bet if you ask your better half, she'll want the furnace. We camping ladies like a warm Casita before we get our back ends out of bed in the morning.

Get the high axle, 15" tires, vinyl, awning, AC, etc. Like someone else said, it makes for a better resale.

 

Your propane tanks will be empty when you pick your egg up. Casita will not fill them. They will send you to a nearby propane place. Make sure they 'purge' the tanks before filling them.

Also.......go through ALL the manuals, literature and such you will be given at the factory. Maybe things have changed from when we picked up our 2011, but Dometic refrigerator gives you only TEN days...not working days, 10 TOTAL , to mail in the warranty card WITH a copy of the invoice and sales slip. If you're late, they won't honor the warranty.  That restriction is in teenytiny lawyer font, (purposefully,I'm certain),  so read the whole thing and send in their warranty card.

So pull all those blow in warranty cards and send them in ASAP.


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These are the voyages of the small ship, "Grus Egg".

2011 17" Spirit Deluxe, "Grus Egg"

 

"Civilization began when we stopped eating horses and began riding them."


#11 brsedwebt

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Posted 20 March 2019 - 02:59 PM

I will defend my decision to skip the propane furnace although this may not be your choice - it is - after all - YOUR trailer. I do not buy for resale - I buy for ME to enjoy the way I want - price is not a high consideration within reason. It should be known that I did ask Casita about this SHOULD I ever want to have a furnace installed and all Casitas are wired and plumbed the same and it is an easy job install one if needed later on. I had a propane furnace in my last small RV - turned it on and 30 seconds later had to turn it off as it was way too hot on low. Never used it again in several years, 100K miles. 48 states and 7 provinces of camping. We ordered the Casita in 2015, camp 70 days a year in over 35 states and Canadian provinces in all months of the year and have NEVER wanted it. We use a small cube ceramic heater that was $10 from WalMart - it is plenty warm and stores quite nicely in the space taken up by that monstrosity. There is also a heat strip in the roof unit that works very well. The cabinet space is much more valuable to us. Camping style is a major consideration. We DO boondock but not all the time. Even when we do boondock we have never missed it. YMMV.


Cozy-Casa    Visualize whirled peas


#12 Mark P

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Posted 22 March 2019 - 10:19 AM

We are in the same camp as brsedwebt.  Equip the trailer for YOU, don't worry about the next guy.   Others have mentioned good reasons they have a preference for one option or another.  But we think it comes down to how they use their trailer vs. how you plan to use your trailer.  As far as resale, I have yet to see a trailer not re-sell because it didn''t have a furnace, built-in microwave, or awning.

We bought our Casita FD used (two weekends of use away from new).  The PO, an experienced RVer, equipped the trailer without furnace or built-in Microwave. By now we have spent a few year's worth of nights in the Casita and we thank him eternally for those decisions.  It wouldn't have been the end of the world if we did have a furnace or built-in Microwave, but we are glad we don't.  We would never use either, and are really glad to have the extra storage space!   We use our trailer for "camping" much more than "RVing".  We play and cook outside.

 

When we got the trailer, the PO did have a portable Microwave in the cabinet above the fridge.  We originally thought that was nifty, but early-on it took an unscheduled flight from the cabinet to the floor.  We took it out and never had a reason to replace it.  It turns out that the vacant "Microwave cabinet" is much more nifty now as a pantry.  As far as the television, the PO installed a really nice TV/DVD flat screen with deluxe overhead swivel mounting under the rear cabinet.  We used it, eventually, once; just to see if it worked.  Like the Microwave, it has long since found its way to Craigslist.

 

As far as the less than 5% of the time it's nice to have a heater; we just use a propane Buddy Heater.  It is plenty more than enough to fire-up the Casita, and only comes out when needed.  In fact, a Coleman Northstar lantern usually puts out plenty of heat for when we come inside on chilly nights.  (Note:  Practice common sense carbon monoxide safety with portable gas heaters, including lanterns.)

 

We were at first disappointed the PO did not equip the trailer with an awning.  We asked him why?  He said he'd replaced enough awnings due to wind and rain over many years, and for the amount of time he used the awning it wasn't worth it.  We figured, OK if we want an awning we can add one.  Over time we found we would never use an awning.  Instead of enjoying the outdoors restricted to within a few feet from the doorway under an awning, we find a simple 10' pop-up canopy much more versatile.  And, it is cheap to replace when inevitably taken-out by wind and rain. When bugs show up, we have a removable screen netting, so we can stay outside, wherever we put the pop-up.

 

Anyway, those are our thoughts, and as brsedwebt says:  YMMV.  However, there is one option we feel is mandatory; the vinyl flooring. 


Edited by Mark P, 22 March 2019 - 10:57 AM.

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Mark and Ann
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#13 Lane&Bette

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Posted 22 March 2019 - 02:24 PM

Thank you everyone for your insight. We ordered a Liberty Deluxe yesterday and the process was really straight forward. We picked out options after thinking about things for a bit. We were lucky that on Monday we visited a local couple (that Casita had recommended) and toured their trailer. We spent an hour talking with them and it was a great help. So we got the furnace, awning, 25 gal water tank, LED lights, solar, battery upgrade, sway bar, trailer cover and the high lift axle. We are looking at a pick-up date of late May early June. We are looking forward to this new adventure!


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#14 Barb Dwyer

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Posted 22 March 2019 - 02:56 PM

Congratulations! I think you will love your new trailer. You may want to do some research on the cover. My husband and I bought a 17'SD last year. We had initially ordered the cover from Casita, but later cancelled it and instead got a Calmark cover. We found out that the cover sold by Casita isn't specifically made for a Casita they just stamp the name on the cover. The main reason we didn't buy the cover from Casita is that the door on their cover doesn't line up with the door on the trailer. We are very happy with our Calmark cover, the door lines up perfectly and the cover fits like a glove. Anyway, just something to think about.

#15 brsedwebt

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Posted 23 March 2019 - 03:07 AM

I will throw something out there again that might not be popular. I use a cover on my trailer but it is an Adco HORSE TRAILER cover. It is bigger than the trailer but it covers the tongue and the bikes on the bike rack in the back so I do not remove the bikes and store them in the garage when not camping. There are zipper flaps for the rear of the trailer to access the bikes when needed and there is a zipper flap for the entry door as well. It is not as sturdy as some of the expensive ones but it shows no wear so far and was only about 75.00 new on a popular auction site when I won the bid. 


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Cozy-Casa    Visualize whirled peas